![]() I submitted a claim receipt for my furnace and called the claim department repeatedly for an update. “By far the worst company I have ever dealt with. Their billing said customer service did not know what they talking about and gave bad information.” - Al G. As a disabled Vietnam veteran and on a fixed income, they took advantage of me. I received emails that I would be receiving a refund and then all of a sudden they said I was not entitled to a refund. They assured me that I would receive a refund of one month’s premium. ![]() “I cancelled my policy as they could not service my needs. Here are just a few customer complaints against Endurance Home Warranty: Other scam companies, such as Secure Home Warranty, Pride Home Warranty, and 365 Home Warranty, have received similar complaints. ![]() Customer complaints about Endurance Home Warrantyīetween not receiving reimbursements for repairs, having difficulty getting in touch with a representative, and not having appliance and system breakdowns covered, the overall consensus is that Endurance Home Warranty was not worth the money. Customers also had issues with contacting customer service representatives and getting a claim approved in a timely manner, hindering customer satisfaction. Endurance claimed to reserve the right to replace broken items, but the replacement items didn’t need to match the original brand or color of the original system or appliance. One of the biggest customer drawbacks was how difficult it was to navigate the Endurance website-key information, like coverage information and pricing, that could aid potential customers in purchasing a service contract were missing.Īnother issue revolved around language in the company’s terms and conditions. Less than three years later, Endurance started to receive negative customer reviews that referenced the company as a fraud and a home warranty scam. Why Endurance went out of businessĮndurance Home Warranty was established in 2017 in Wilmington, Delaware. Keep reading to learn why Endurance Home Warranty went out of business and get our recommendations for top-rated home warranty company alternatives. ![]() In April 2019, Endurance Home Warranty ceased operations and filed for bankruptcy.
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